What are the the Big Four C’s: Commitment, Connectivity, Compassion & Creativity? We need to see how we can bring these four Cs into the setup we are in.
Commitment: We must take it for granted that people are committed. Never question the commitment of the person. If you tell someone that they are not committed enough, it is not going to help them to be more commitment. You must tell them, ‘Hey, you are really committed’, and re-affirm their commitment.
Commitment is actually there in everybody but sometimes it is covered with stress, misunderstanding, and personal issues of many types.
Connectivity: Make people connected. I would say, we should throw open chances for discussions. Discussions create a sense of connectivity. Sharing your problems or issues creates connectivity. Discussions, sharing, and listening will create connectivity. Whether you follow what the opinions of others is a different thing. At least you must have the attitude to listen; listening and respecting.
Some people may have completely different opinion. Sometimes you may think they are very stupid, even then you should listen respectfully.
See, normally if someone’s ideas are good, we respect them. If someone does not have very intelligent ideas, we tend not to respect them. My suggestion would be to respect people for what they are, not because they are intelligent or dumb; talented not not talented. Don’t you think so? Isn’t this a new way of looking at things?
Just respect people. They may have the most dumb ideas, or have no ideas, but still giving them respect creates that connectivity. When people feel connected then they also feel protected. And when they are protected, their integrity level goes higher. We all want people with integrity, don’t we? Yes!
Compassion: See, we are not machines, we are living human beings with a heart. And our expression of compassion is absolutely essential in a working atmosphere.
You don’t have to be compassionate all the time, then there is a disadvantage of people taking advantage of you, and discipline may collapse. But time to time, now and then, at least you must exhibit your compassion. And make a group and get involved in activity which can invoke the compassion of the team, such as, taking up a service project (CSR – Corporate service responsibility).
As a team take up some relief work, or do any activity which is not profit motivated. That is what we call CSR. Such activities bring a good bonding between the team. Of course, Japan is known for its team work. I think that is what I understand. Wherever I go I often mention this.
Creativity: You know, many times, an employee feels strangled in a setup. They feel that their creativity is not being utilized, or they are not able to come up with creativity. I would suggest that you provide some opportunity for people to express their creativity.
You know, we do this from time to time in our Bangalore campus. The cooks, the people who are taking care of the housing, the drivers, the cleaners, we make them all rotate and do a different activity to exhibit their creativity. Sometimes they come up with some music or a dance; things which you normally don’t expect them to do. But because you give them an opportunity to come up with some creativity, they do it and it creates such a beautiful energy and a fantastic atmosphere.
Note – Its an excerpt of Sri Sri Ravishankar Guruji’s Satsang at Art of Living.